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Crisis Intervention Services

Crisis Services for Children and Teens

Throughout a child or teen's life, families may find the need for crisis intervention services to help them assess and deal with problems involving mental health and other serious issues. The Capital District area offers a variety of programs and agencies that provide these support services. If you feel you need help, DON'T WAIT, call today.

The following agencies can provide immediate assessment in the event of a mental health or psychiatric crisis. In the event of an emergency, contact 911 immediately.

crisis help agencies


175 Green Street, Albany, NY 12202

CART Mobile Crisis offers 24 hour, 7 days a week availability of mobile response to individuals experiencing a psychiatric emergency throughout Albany County. CART Mobile Crisis provides accessibility to persons in mental or emotional distress and to agencies and/or individuals who are dealing with individuals in such distress.

crisis chat web siteCrisis Chat

Confidential, anonymous on-line chat for support in a difficult time. A place to talk about any type of problem or stress, including family or relationship problems, depression, anxiety, or if you are worried about a friend. Crisis Chat specialists will listen without judgment and help you figure out your best options.


Are you feeling desperate, alone or hopeless? Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). The lifeline is a free, 24-hour hotline available to anyone in suicidal crisis or emotional distress. Your call will be routed to the nearest crisis center to you. Call for yourself or someone you care about. It is free and confidential. A network of more than 140 crisis centers nationwide is available 24/7.

Ellis Hospital Emergency Department (243-3300)

1101 Notts Street Schenectady, NY 12308

Ellis Hospital provides emergency, medical/surgical, psychiatric and long term care. Ellis Hospital's specialty services include: a nationally recognized Heart Center; a New York State designated Stroke Center; a Bariatric Care Center, which is a designated Center of Excellence; and advanced surgery programs such as cardiothoracic, orthopedic, neurological and vascular, among others.

The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. The Trevor Project is determined to end suicide among LGBTQ youth by providing lifesaving and life-affirming resources including our nationwide, 24/7 crisis intervention lifeline, digital community and advocacy/educational programs that create a safe, supportive and positive environment for everyone.